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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders?

    We offer free delivery on all orders within the UK and Europe.

    For delivery outside the UK & Europe, delivery charges will be calculated in the shopping cart, and will depend on the destination country.

    How long will delivery take?

    The estimated delivery times are as set out below:

    • UK DPD or UPS: 12 to 48 hours
    • UK Tracked Mail: 1 to 3 days
    • Europe UPS: 2 to 5 days
    • Europe Registered Mail: 7-14 days
    • Rest of World UPS: 3 to 10 days
    • Rest of World Registered Mail: 7 to 21 days
    Which payment methods are accepted?

    We accept all major credit & debit payment cards, along with PayPal.

    Card payments are handled by, a leader in secure transactions.  All your details are handled by and are fully secure.  We do not hold or store your payment details.

    Do I receive an invoice for my order?

    Yes – invoices are available in the ´My Account´ section of this website.